Medical Certificate in Croatia and Doctor's Note in Croatia: What's the Difference?
In Croatia, work absence due to illness is generally supported by a doctor's certificate, with the period confirmed through a document known as a "doznaka" as part of "bolovanje" (sick leave). For sport, gym, travel, or general purposes such as insurance or visa applications, a separate certificate type generally applies: see the full list below. In everyday English this is often just called a doctor's note for Croatia, even where the official local term differs.
Croatia Legal Snapshot: Sick Leave / Bolovanje
| Local document name | "Bolovanje" (sick leave) is generally confirmed by a "doznaka": the sick-leave confirmation document. |
|---|---|
| Self-certification period | Croatia does not apply a single nationwide self-certification window in the way some other countries do. Short absences are still generally expected to be supported by a doctor's assessment. Exact employer expectations can vary, so always check your own employer's sickness policy. |
| When a certificate is generally required | A doctor's certificate typically supports the absence from the outset, with the doznaka confirming the certified dates. |
| Who can generally issue it | Typically a licensed doctor. The employer generally pays and administers the first 42 calendar days of bolovanje (7 days where the employee holds recognised disability status); from day 43, the cost and process generally shift to HZZO. |
| Submission deadline | Croatian practice generally requires the doznaka to reach your employer within 3 days of the illness starting, whether delivered by phone, electronically, or through a family member if you are unable to do this yourself; your employer's own policy and any further doznaka processing steps still apply for the length of your absence. |
| Governing framework | HZZO: Hrvatski zavod za zdravstveno osiguranje, the Croatian Health Insurance Fund. |
| Data protection law | Croatia applies the EU General Data Protection Regulation (GDPR) alongside its national implementing legislation, the Act on the Implementation of the General Data Protection Regulation (Zakon o provedbi Opće uredbe o zaštiti podataka). |
Note on employer policies: Bolovanje and doznaka processes generally follow the pattern above, with HZZO's role typically starting on day 43 of a continuous absence, but exact employer procedures and this threshold are reviewed periodically. Confirm current requirements with HZZO or your employer's HR policy at the time you need them, as these details can change.
Exact requirements can generally vary by employer, though HZZO's role typically begins once a continuous absence reaches its 43rd calendar day, with the employer generally responsible for the first 42 days. A certificate reviewed by a doctor registered to assess cases in Croatia, issued after a genuine online assessment, is generally treated the same as one obtained in person, and it can support your employer's own bolovanje and doznaka process rather than replacing it outright.
Bolovanje can cover a wide range of conditions, and a doctor assessing your case online will ask about your specific situation rather than defaulting to a single standard answer. Where a longer absence is involved, HZZO's role in confirming and processing the doznaka generally increases, which is one reason exact timelines can vary from one case to another and are best confirmed directly with HZZO or your employer for anything beyond a short absence.
Outside of work-related bolovanje, general medical certificates are also commonly requested in Croatia for insurance paperwork, university mitigating-circumstances claims, and visa applications where a doctor's written statement is asked for as supporting evidence. In each of these cases, the underlying principle is the same: a doctor needs to genuinely review your situation before a document confirming it can be issued, whether that review happens in a clinic or through a structured online assessment.
This overview is general information rather than legal advice for a specific case, and it does not cover every employer policy or edge case you might encounter. Last reviewed July 2026. Always confirm current rules before relying on them for a specific case.
All Certificate Types Available in Croatia
Every certificate type is reviewed by a doctor registered to assess cases in Croatia. Choose the one that matches your situation, or start the assessment and answer a few questions to be routed to the right type before you pay anything. Most requests we see from Croatia fall into sick leave, sports fitness, or general medical categories, though all types are available to everyone regardless of which one you start with.
Sick Leave Certificate
For work absence, reviewed against general Croatian requirements. Confirms a doctor's assessment of your condition and the dates it covers, for your employer's records.
From €34.99Sports Fitness Certificate
For clubs, gradings, and competitions requiring medical clearance. Typically requested before registration or a grading, particularly for contact sports or higher-intensity training.
From €34.99General Fitness Certificate
For gym membership and training sign-up health declarations. Many gyms and personal trainers ask new members to confirm they have no condition that would make exercise unsafe.
From €34.99General Medical Certificate
For insurance, visa, education, and other official uses. Suits situations where an institution asks for a general doctor's statement rather than a specific certificate type.
From €34.99How It Works in Croatia
Complete assessment
3-5 minutes. Select your certificate type, confirm Croatia as your country, and answer relevant health questions covering your condition and the dates you need covered. No payment yet. You're only charged if a certificate is issued.
Doctor reviews your case
Reviewed by a doctor registered to assess cases in Croatia, generally during business hours (9am-6pm CET/CEST, Monday-Friday). The doctor may request more information through the same portal, or in some cases advise that your situation needs an in-person examination instead of an online certificate.
Receive your PDF
Emailed same day in most cases, with doctor credentials and a verification reference your employer, club, or institution can scan to confirm authenticity directly.
Who Accepts These Certificates in Croatia
A certificate is only useful if the institution asking for it will actually accept it. Below is who we most commonly hear from, and what each one is typically looking for when a certificate lands on their desk. Individual institutions set their own acceptance policies, so it is always worth confirming directly with them if you are unsure before you rely on a certificate for something time-sensitive.
Employers
A certificate reviewed by a doctor registered to assess cases in Croatia can support bolovanje documentation and general sickness absence records, alongside the doznaka process your employer and HZZO may require for longer periods. HR teams can generally use the reference number to check the certificate independently rather than taking it purely on trust.
Schools & universities
Can support mitigating-circumstances requests and sports medical clearance in many educational settings, particularly ahead of contact sports or intensive training, though each institution sets its own submission process and deadlines.
Gyms & sports clubs
Can support gym membership sign-up and club or league medical clearance requirements, particularly for higher-risk or contact activities, where a health declaration is often requested before a first session.
Airlines & travel providers
Fit-to-fly certificates can support medical clearance requests from airlines or travel insurers ahead of a flight after surgery, illness, or later-stage pregnancy, and are generally requested close to the travel date.
Government & insurance
General medical certificates can support insurance claims, visa applications, and other official processes that ask for a doctor-issued medical statement, though the exact wording an institution accepts can vary.
GetMedicalCertificate in Croatia's Major Cities
Our service is fully online and available across Croatia, wherever you are based. The assessment and delivery process is identical everywhere. These are the cities we hear from most.
Zagreb
The capital: the largest share of requests across every certificate type
Split
Dalmatia's largest city: steady demand for fit-to-fly and sports certificates
Rijeka
A major port city: requests across sick leave and general medical certificates
Osijek
Eastern Croatia's largest city: growing demand for return-to-work certificates
Zadar
A Dalmatian coastal city: regular requests for fit-to-fly and general medical certificates
Pula
Istria's largest city: demand for sick leave and fitness certificates
Dubrovnik
Southern Croatia's coastal hub: notable fit-to-fly and travel-related requests
Varaždin
Northern Croatia, near the Slovenian border: steady sick leave and general medical requests
Croatia Pricing: All Certificate Types
| Certificate Type | Our Price | Typical Private Consultation |
|---|---|---|
| Sick Leave Certificate | €34.99 | €50-€120 |
| Sports Fitness Certificate | €34.99 | €50-€120 |
| General Fitness Certificate | €34.99 | €50-€120 |
| Fit to Fly Certificate | €34.99 | €50-€120 |
| Return to Work Certificate | €34.99 | €50-€120 |
| General Medical Certificate | €34.99 | €50-€120 |
Typical private consultation costs are a general range reported for private clinics in Croatia and vary by location and provider.
The difference between our pricing and a typical private consultation generally reflects the lower overhead of an online assessment compared to an in-person clinic visit. You are paying for the doctor's review and the certificate itself, not a waiting room, receptionist time, or travel to and from a clinic. Pricing is higher for sports fitness and fit-to-fly certificates because those assessments generally involve more detailed questions about activity type or travel circumstances before a doctor can reach a decision. None of our certificate types requires an upfront payment before a doctor has reviewed your case, so you are never charged for a request that does not result in a certificate.
GetMedicalCertificate vs In-Person Options in Croatia
Croatia does not have a single dominant named online certificate service the way some larger markets do, so the more useful comparison is between an online medical assessment and a typical in-person private consultation.
Our sick leave certificate costs €34.99 against the €30-55 typically charged for many private consultations in Croatia, and the same online-versus-in-person comparison applies across our other five certificate types, with pricing set higher where the underlying assessment takes more time. The main practical differences tend to be convenience and turnaround rather than the underlying medical standard.
A certificate reviewed by a doctor registered to assess cases in Croatia, issued after a genuine online assessment, is generally treated the same as one obtained from an in-person visit, while removing the need to travel to and wait in a clinic. Whichever route you choose, a certificate should always reflect a genuine clinical assessment rather than being issued automatically simply because a request was submitted.
Pricing differences within our own certificate types generally reflect how much clinical detail a case tends to need rather than an arbitrary mark-up. A sick leave or general medical certificate usually involves a more contained set of questions, while a sports fitness or fit-to-fly assessment typically needs more detail on activity type, timing, or travel circumstances before a doctor can reach a decision.
Our Croatia Medical Team
Every Croatia certificate is reviewed by a doctor registered to assess cases in Croatia. A clinician will only issue a certificate after genuinely reviewing the health information you provide and, where needed, asking follow-up questions through the same online portal.
If a certificate is not clinically appropriate for your situation, for example if it needs an in-person examination or further investigation, the doctor will decline to issue one and you receive a full, automatic refund. We do not operate on a pay-first, certificate-guaranteed basis, and any concern about a specific assessment can be raised with us directly, in addition to any right you may have to raise it with the relevant medical authority.
You can always ask to see the credentials behind a specific certificate, and nothing in our process is designed to make that harder than dealing with a doctor face to face. The same clinical standard applies whichever certificate type you request, whether that is sick leave, sport, travel, or a general medical need; the review itself does not change based on the label on the document.
Registered practitioners, not a call centre.
Every doctor is independently verified against their national medical council before they see a single patient - including across Croatia.
Dr. Andrea Cvitković R.
Reg. #HLK - 1007111P.M GP
Reg. #HLK - 1007384Dr. Sanja V.
Reg. #HLK - 1007431S.H.A ENT
Reg. #HLK - 1007444Croatia Medical Certificate FAQ
Bolovanje is the general term for sick leave in Croatia, and a doznaka is the document that generally confirms the certified dates of that absence, typically processed with HZZO involvement for longer periods. Employers generally rely on the doznaka to record and approve the leave for payroll and HR purposes.
Yes. Our certificates are reviewed by doctors registered to assess cases in Croatia, following a genuine online assessment, and delivered same day as a PDF. If the doctor decides your case needs an in-person examination instead, you receive a full refund rather than a certificate.
Our Croatia certificates start from €34.99, compared to a typical €30-55 for a private in-person consultation, based on general market ranges reported for Croatian clinics. Every certificate type is the same price, including sports fitness and fit-to-fly, despite the additional assessment involved.
Yes. Croatia applies the EU General Data Protection Regulation, and your medical information is only seen by the doctor assessing your case. We do not share your health information with employers, clubs, or any third party without your consent.
Most certificates are emailed the same day, once a doctor registered to assess cases in Croatia has completed the review. Turnaround can vary depending on how much detail is needed to complete a genuine assessment, and in rare cases a doctor may ask for more information before deciding, which can add extra time compared to a straightforward request.
Every certificate is reviewed by a doctor registered to assess cases in Croatia, and doctor credentials are shown on your certificate. If you have any concern about a specific assessment, you can raise it with us directly, in addition to any right you have to contact the relevant medical authority.
You receive a full, automatic refund. We do not guarantee a certificate simply because a request was submitted. A certificate is only issued after a genuine clinical assessment supports it.
Your medical information is only seen by the doctor assessing your case as part of that assessment. We do not share your health information with your employer, club, or any third party without your consent, beyond what is required to process your request.
A certificate issued by a doctor registered to assess cases in Croatia, following a genuine online assessment, is generally treated the same as one obtained in person. Individual employers, clubs, or institutions may still have their own internal policies, so it is worth confirming their specific requirements if you are unsure, particularly for anything involving a longer absence or a formal HZZO process.
A general medical certificate can support insurance, visa, or university mitigating-circumstances requests where a doctor's written statement is asked for, though the receiving institution sets its own specific requirements for what it will accept, so it is worth checking with them directly.
Yes. In everyday English, "medical certificate" and "doctor's note" describe the same kind of document, and we use both terms for Croatia. Whichever term the person or institution asking for one uses, our certificate is reviewed by a doctor and designed to meet that request.
A certificate anyone can check - in seconds.
Every certificate is issued by a doctor registered with their national medical council, after a real assessment, and carries a reference code that resolves instantly - whether your employer is in Dublin, Berlin or Warsaw.
- ✓Issued only after a genuine clinical review
- ✓Unique reference code, checkable by anyone
- ✓Covers sick leave, fitness-to-work & carer's leave
- ✓Delivered as a signed PDF within the hour

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